Frequently Asked Questions (FAQ)

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FAQ - Frequently Asked Questions

FAQ

Frequently Asked Questions

What languages do you speak?

English.

What are the prices?

The prices of each product are in a section SHOP.

Do you have products that are not listed on the site?

No,
if we receive a product in stock, it is published on the site on the same day.

How can I pay?

You can pay with bitcoins or bank transfer.

There are currently no other options available! Please do not ask for PayPal, cash or other payment options!

What delivery methods are available? How much do they cost? What are the conditions? What is the expected delivery time?

COURIER: Within the EU we give a guarantee of arrival. Delivery time in the EU is up to one week. A good online tracking system is available. Courier spices require a signature on arrival. The price is included in the price.

Can you send to PO Box?

No.

Can you send to Poste Restante?

No.

Can you send to a Packstation address?

No. Orders sent to Packstations do not arrive!

Where does it come from?

We send from the EU.

Can you send the order before the payment reaches you?

No!

Will I receive a payment confirmation?

The system will send you an email once your payment arrives.

Will you send me tracking information?

The system will send you tracking information as soon as your order is shipped.

Can I come and arrange the purchase in person?

In some cases yes. But only for a meeting, not a deal. This is for your and our safety.
Customers with a long order history are more likely to get an appointment.

What do you know about the regulation of these materials?

You are responsible for knowing the local regulations of the products you buy. We monitor the legal status only in countries where we do business.
Please seek professional advice in your country on this matter. If you have any doubts about the regulatory status of our products, we urge you not to buy it until you are sure you can do so. If you order a product that is scheduled in your country,
we take no responsibility for events that may occur once it arrives in your country. We do not acquit anyone who violates their local laws. If we learn that you are ordering products that are illegal in your area, we will ban you from entering the site!

Again, to be clear,
we only actively monitor the regulations of the countries from which we supply our products. You must understand your local laws.

Do you have another question?

Write to us directly from here.

EN